Why when printing do I just get a blank or black page?

Article Details
URL: https://www.my-help.co.uk/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=17
Article ID: 17
Created On: 25 Mar 2007 11:52 AM

Answer

Please lower the DPI quality on the Print ribbon.

We also recommend disabling any Advanced/Photo Enhancement options in your printer settings and downloading the latest printer drivers from the printer manufacturers website. If the problems persist, please submit a support ticket at www.My-Help.co.uk