www.My-Help.co.uk - Quality Support & Care

Invalid SQL: REPLACE INTO `swsessions` (`sessionid`, `ipaddress`, `lastactivity`, `useragent`, `isloggedin`, `sessiontype`, `typeid`, `dateline`, `status`) VALUES('cslk5grlz4lyugu6qjuqrgwhfddhsgyt', '3.145.166.7', '1715039915', 'Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatibl', '0', '40', '0', '1715039915', '0'); (The table 'swsessions' is full) www.My-Help.co.uk - Quality Support & Care How do I reset the software to the default settings?

Article Details

URL:	https://www.my-help.co.uk/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=68
Article ID:	68
Created On:	01 May 2011 08:13 PM

Answer

Please follow the steps below to reset the default settings of any of our software products:

Within Windows 10 and 11 the directories are located at:

C:\Users\{Username}\AppData\Roaming\www.My-Software.co.uk

Where {Username} is your Windows user account . The above directories are system directories that are hidden and will not appear in a search of your PC. You may need to type the path directly within the Windows Explorer window to access the hidden directory.

Make sure the software is closed; then delete the relevant product folders you would like to reset; and then uninstall and reinstall the software products:.