24 Apr 2024 

Support Center » Knowledgebase » Software » How do I fix: Failed to retrieve printer properties, DeviceName: '********', PrinterName: '********' on 64 bit editions of Microsoft Windows
 How do I fix: Failed to retrieve printer properties, DeviceName: '********', PrinterName: '********' on 64 bit editions of Microsoft Windows
Solution

If you are seeing "Failed to retrieve printer properties, DeviceName: '********', PrinterName: '********'" when running our software on 64 bit editions of Microsoft Windows then pleaseĀ CLICK HERE to download and install an official patch from Microsoft to fix this issue. If the problem persists please contact us.



Article Details
Article ID: 34
Created On: 06 Feb 2008 09:13 AM

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